Frequently Asked Questions
Got a question? You're not alone. Here are some of the things we get asked most often from shipping to sizing, and everything in between.
Shopping & Sizing
Will this item fit me?
Each item includes its own size guide, located just above the product size selection and “Add to Cart” button. If you’re still unsure, feel free to Contact Us - our team will be happy to help.
What’s the difference between "true vintage" and "vintage style"?
“True vintage” means pre-loved, original garments or accessories from the era (1940s–1960s).
“Vintage style,” “reproduction,” “replica,” or “vintage inspired” refers to brand-new pieces that mimic vintage designs - like our Revival Vintage and Socialite labels.
You can filter by “Vintage Type” to choose between them, and we always note the category in product descriptions. If unsure, just ask!
How do I know the condition of a true vintage item?
Our true vintage pieces are carefully curated and described in good condition unless noted otherwise. Any imperfections or repair needs are clearly highlighted, and items with minor wear get our “Last Call” badge.
Do you manufacture your own clothing?
Yes - we design and have manufactured our own Revival Vintage and Socialite-branded reproduction pieces through trusted partners in the UK and abroad. We also source items from other brands to enhance our curated range.
Orders, Delivery & Returns
Do you ship worldwide?
Absolutely! We ship to most countries. You’ll see all available shipping options and rates at checkout, and you can view details on our Delivery page.
How soon will you dispatch my order?
We strive to ship items as soon as possible. UK dispatch time varies depending on when the order is placed; international orders may take slightly longer. You'll see full delivery times on the Delivery page too.
How can I track my order?
Once your parcel departs our Huddersfield warehouse, you’ll receive an email with tracking info. You can also log in to your account online to check status at any time.
Can I return unwanted items?
Yes! We offer simple, no-hassle returns on all online orders. Just visit our Returns page for details and conditions.
What if part of my order is out of stock?
If an item becomes unavailable, we’ll contact you by phone (UK customers) or by email (if overseas or no phone number provided). If we can’t reach you within 24 hours, we’ll refund the missing item immediately and dispatch the rest of your order.
What if there’s a problem with my order?
We’ll sort it out promptly!
Reach us via:
01484 422 255
Which payment methods do you accept?
We accept all major payment methods, including:
- Visa, Mastercard & American Express
- PayPal
- Apple Pay & Google Pay
- Shop Pay (via Shopify’s secure checkout)
All payments are processed safely and securely for your peace of mind.
About Us & Extras
Can I visit Revival in person?
Yes, you’re warmly invited! Our showroom in Huddersfield, West Yorkshire is open to the public. See our Showroom page for opening times.
Can I sell vintage items to Revival?
If you have clean, good-quality vintage clothing or accessories, drop us a short description and photos. We’d love to consider adding them, especially if they suit our aesthetic.
How long have you been in business?
We’ve been selling vintage since 2003, but our love for classic fashion stretches back much further!
Can I collaborate or get featured on your social media?
Definitely! We welcome collaborations and love featuring customer style! Tag us in your Instagram or share your ideas via email or message, and you may be selected for our monthly RAFTA Award - a £10 gift voucher, plus a chance to win £100 in our annual draw.
Why Choose Revival Vintage?
Established in 2003, you will benefit from our many years of experience in the vintage sector. Our knowledgeable team delivers the highest level of customer service and truly cares about getting every detail right. Our reproduction vintage garments are developed for exceptional accuracy, quality, and timeless style - so you can wear history beautifully and confidently.
A few more reasons why customers love choosing Revival Vintage:
Free UK Shipping: Enjoy free standard UK shipping on all orders over £85.
Same-Day Dispatch: Orders placed before 2 PM are dispatched the very same day.
Worldwide Shipping: No matter where you are, we deliver with full tracking. Choose from standard and expedited delivery options.
Personal Service: Prefer to talk? You can reach us directly by phone - no bots, no waiting, just instant access to one of our expert in-house customer service representatives.
Multiple Ways to Order: Shop in-store, online, or by phone - whichever suits you best.
Hassle-Free Returns: Enjoy a generous and straightforward return process.
Safe & Easy Payments: Checkout securely with Shopify using Apple Pay, Google Pay, PayPal, AMEX, and more.
